Leadership

Evolving With Intention: Embracing Growth in Quality Excellence

Associations, Career Development, Communication, Culture, Leadership, Personal Development, Professional Development, Recent Projects / jenrchu

I’m happy to share the latest article I co‑wrote for Quality Progress, titled “Evolving With Intention” (July 2025, Vol. 58, Issue 7). This piece draws upon a recent ASQ Pulse Survey and sheds light on how quality professionals are navigating career challenges with foresight and purpose.

Co-writing “Evolving With Intention” allowed me to reflect on what truly motivates us as professionals and how we can chart the course ahead with both mindfulness and flexibility.

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What Is Radical Candor?

Communication, Culture, Effective Teams, Leadership, Psychological Safety, Workplace Civility / jenrchu

“Radical Candor” is a concept developed by Kim Scott, which she explores in her book “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity.” It’s a management philosophy centered on the idea of creating relationships that are both personally and professionally fulfilling. The concept is based on the balance between two dimensions: caring personally

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Best Feedback Techniques: Evidence-Based Approaches

Communication, Culture, Effective Teams, Leadership / jenrchu

Feedback is a cornerstone of personal and organizational growth. Effective feedback can motivate, clarify expectations, and drive performance. Here are some of the best feedback techniques supported by research: Specificity is Key: Feedback should be specific and tied to observable behaviors or actions. Vague feedback can be confusing and less actionable (London, 2003). Reference: London,

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Understanding SMART Goals: A Deep Dive into Efficacy and Application

Career Development, Coaching, Culture, Effective Teams, Leadership / jenrchu

Goal-setting is a fundamental aspect of personal and organizational success. One of the most popular and effective frameworks for setting goals is the SMART criteria. This article delves into the components of SMART goals and examines their efficacy based on peer-reviewed research. What are SMART Goals? SMART is an acronym that stands for Specific, Measurable,

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Enhancing Collaboration in Organizations: 20 Research-Based Tips

Communication, Culture, Effective Teams, Leadership / jenrchu

Collaboration is the cornerstone of successful organizations. When teams work together effectively, they produce results that are greater than the sum of their individual efforts. Drawing from peer-reviewed research, here are 20 tips to enhance collaboration in your organization: Establish Clear Objectives: Clearly defined goals provide direction and purpose, ensuring everyone is aligned and working

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20 Prompts to Assess Your Communication Ability (Plus a Self-Assessment)

Career Development, Coaching, Communication, Leadership / jenrchu

Solid communication skills support leadership growth, strong work performance, and rewarding interpersonal relationships. Use the prompts below to gain a deeper understanding of your communication strengths and areas for improvement, paving the way for more effective and meaningful interactions. Or, check out this assessment for more insight into your communication strengths and opportunities. Self-awareness: How

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