jenrchu

Evolving With Intention: Embracing Growth in Quality Excellence

Associations, Career Development, Communication, Culture, Leadership, Personal Development, Professional Development, Recent Projects / jenrchu

I’m happy to share the latest article I co‑wrote for Quality Progress, titled “Evolving With Intention” (July 2025, Vol. 58, Issue 7). This piece draws upon a recent ASQ Pulse Survey and sheds light on how quality professionals are navigating career challenges with foresight and purpose.

Co-writing “Evolving With Intention” allowed me to reflect on what truly motivates us as professionals and how we can chart the course ahead with both mindfulness and flexibility.

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Five Creative Ways to Use the CliftonStrengths Team Grid

Associations, Culture, Effective Teams, Recent Projects, Strengths / jenrchu

The Gallup CliftonStrengths assessment has helped individuals and teams unlock their full potential by identifying their unique talents. But while many organizations invest in discovering strengths, I’ve seen fewer take full advantage of the Team Strengths Grid—a powerful tool that can transform how teams collaborate, innovate, and achieve results. The Team Strengths Grid helps teams map out individual strengths

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What Quality Culture Teaches Us About Employee Satisfaction

Associations, Career Development, Coaching, Recent Projects, Strengths / jenrchu

When Max Hansen and I began analyzing data for this year’s ASQ Salary Survey, I expected we’d find straightforward answers about what makes quality professionals satisfied with their work. What we discovered instead was far more nuanced—and has profound implications for how any organization should think about culture, not just quality culture. The central insight

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Recent Project: Building a Quality Culture

Associations, Culture, Effective Teams, Recent Projects, Strengths / jenrchu

Max Christian Hansen and I had the opportunity recently to ask quality professionals questions related to their organization’ culture of quality and how that influenced their job dis/satisfaction. Some theories suggest satisfaction and dissatisfaction are merely opposite ends of a spectrum. In other words, the factors that create satisfaction, if absent, create dissatisfaction. Our finding, on

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Nine Tips for Adopting a Lagom Lifestyle

Coaching, Lagom / jenrchu

Living a “lagom” lifestyle involves embracing a Swedish concept that is often translated as “not too much, not too little, just right.” This philosophy promotes a balanced, sustainable, and harmonious way of life. Lagom is a journey, not a destination. If the journey sounds desirable to you, here are some tips to incorporate the lagom

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Recent Project: ASQ Salary Survey

Associations, Career Development, Coaching, Recent Projects, Strengths / jenrchu

The latest American Society for Quality (ASQ) Quality Progress is now available, bringing encouraging news for quality professionals. The survey reveals a significant 11.3% increase in the average median U.S. salaries compared to 2022. Such salary survey data is invaluable for both employees and organizations, offering a benchmark to measure their standing in the industry.

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Gallup CliftonStrengths: The Value I’ve Experienced

Career Development, Coaching, Culture, Strengths / jenrchu

The moment I took my first Gallup CliftonStrengths® assessment, I was hooked. More than anything, I was enamored with the underlying theory—that focusing on the good is more productive that dwelling on the bad. The moment I read StrengthsFinder 2.0 (I might have also been influenced by Learned Optimism, which I serendipitously read at the

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What Is Radical Candor?

Communication, Culture, Effective Teams, Leadership, Psychological Safety, Workplace Civility / jenrchu

“Radical Candor” is a concept developed by Kim Scott, which she explores in her book “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity.” It’s a management philosophy centered on the idea of creating relationships that are both personally and professionally fulfilling. The concept is based on the balance between two dimensions: caring personally

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How to Ask for a Pay Raise

Career Development, Coaching, Communication / jenrchu

Asking for a pay raise can be a daunting task, but with the right preparation and approach, it can be a constructive and rewarding conversation. Drawing from peer-reviewed research, here’s a guide to help you navigate this important career milestone: Self-assessment: Before approaching your employer, evaluate your performance, responsibilities, and contributions to the company. Research

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Navigating Coaching Challenges: Reasons Some Coaching Partnerships Aren’t Successful

Coaching / jenrchu

Coaching can be a transformative experience, offering insights, guidance, and support to individuals seeking personal and professional growth. However, not all coaching partnerships yield the desired results. Let’s explore some reasons why certain coaching relationships might not be successful: 1. Mismatched Expectations One of the primary reasons for unsuccessful coaching partnerships is a misalignment of

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