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Evolving With Intention: Embracing Growth in Quality Excellence

Associations, Career Development, Communication, Culture, Leadership, Personal Development, Professional Development, Recent Projects /

I’m happy to share the latest article I co‑wrote for Quality Progress, titled “Evolving With Intention” (July 2025, Vol. 58, Issue 7). This piece draws upon a recent ASQ Pulse Survey and sheds light on how quality professionals are navigating career challenges with foresight and purpose.

Co-writing “Evolving With Intention” allowed me to reflect on what truly motivates us as professionals and how we can chart the course ahead with both mindfulness and flexibility.

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Five Creative Ways to Use the CliftonStrengths Team Grid

Associations, Culture, Effective Teams, Recent Projects, Strengths /

The Gallup CliftonStrengths assessment has helped individuals and teams unlock their full potential by identifying their unique talents. But while many organizations invest in discovering strengths, I’ve seen fewer take full advantage of the Team Strengths Grid—a powerful tool that can transform how teams collaborate, innovate, and achieve results. The Team Strengths Grid helps teams map out individual strengths

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What Quality Culture Teaches Us About Employee Satisfaction

Associations, Career Development, Coaching, Recent Projects, Strengths /

When Max Hansen and I began analyzing data for this year’s ASQ Salary Survey, I expected we’d find straightforward answers about what makes quality professionals satisfied with their work. What we discovered instead was far more nuanced—and has profound implications for how any organization should think about culture, not just quality culture. The central insight

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Recent Project: Building a Quality Culture

Associations, Culture, Effective Teams, Recent Projects, Strengths /

Max Christian Hansen and I had the opportunity recently to ask quality professionals questions related to their organization’ culture of quality and how that influenced their job dis/satisfaction. Some theories suggest satisfaction and dissatisfaction are merely opposite ends of a spectrum. In other words, the factors that create satisfaction, if absent, create dissatisfaction. Our finding, on

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Recent Project: ASQ Salary Survey

Associations, Career Development, Coaching, Recent Projects, Strengths /

The latest American Society for Quality (ASQ) Quality Progress is now available, bringing encouraging news for quality professionals. The survey reveals a significant 11.3% increase in the average median U.S. salaries compared to 2022. Such salary survey data is invaluable for both employees and organizations, offering a benchmark to measure their standing in the industry.

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